• Any Queries Call or Whatsapp 9500205226
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Top FAQ

By doing extended research to manufacture a mattress that suits the age, weight, and back pain of the sleepers, our Grassberry did the finest job to satisfy all the needs and also an affordable price, even using high-quality materials for the mattress.

Grassberry had extensive research on developing Orthopedic mattresses to build an excellent orthopedic mattress. Compared with others, we use Bonded foam with memory foam combo to provide the best orthopedic support with the correct level of firmness where other Orthopedic Mattresses were not offered.

Side sleepers are going to be better off choosing a soft mattress. Soft mattresses offer better pressure relief and should ensure that side sleepers don't feel heavy pressure on their shoulders and hips.

If one mattress is perfect for me, that doesn't mean it is perfect for everyone. It varies from one person to another by their age, weight, height, and also the level of back pains too. But, don't worry we have our mattress selector on our website by using that you can select the mattress that is best for you.

Payment & Shipping

We offer free shipping delivery to purchase all our products. The email confirmation will be sent to you with all order details and timelines. You can track your order as soon as it is shipped.

We accept payment via Visa, Master Card, Net Banking, or EMI option.

Yes, No Cost EMI is available for all Grassberry products. You can find the option once at the payment gateway. The offers are limited to banks that are tied up with the payment gateway.


 

The Price shown on the website includes GST & Taxes.

We offer free shipping delivery all over India.

If the warranty is claimed, you need to return the mattress and the return shipment cost is yours.

Returns & Refunds

To make your Grassberry Mattress experience a pleasant one, we have a return and refund policy in place. You can raise a return request from the mail within 80 days.

No. Our Accessories did not have any Return Policy, Our mattress alone will be applicable for returns & refund policy. Also, the Custom size mattress is not included in this return policy.

As soon as the return has arrived and is reviewed after pickup, we will then issue your refund. You can expect the amount to be credited back to your bank account within 15 working days.

To check the status of your refund please contact us either a call at 9500205226 or write us an e-mail at support@grassberrymattress.com or contact us on the chatbot option.

No, the return cost is not free.

We would like to receive our mattress in a good condition. If any damages occurred, then it is not accepted. And the 101 Nights Trial does not applicable for Non-standard size(Custom Size) mattresses.

Warranty & Claim

Our mattresses have the best warranty offering of up to 7 - 15 years. Note that, not every damage is counted in the warranty unless it is genuine. If a mattress is compressed 1 inch, it is casual. Only when it is compressed 2-3 inches, it will count for a warranty. No fabric damages or stains will claim the warranty.

 

If you want to claim the warranty for your mattress, you are advised to send your invoice copy, and warranty card with an image or video clip of the damaged mattress to 
support@grassberrymattress.com
. Then our Grassberry team will review it. 

We propose that you look up the mattress warranty details you'd have received while filing your mattress online to know if and the way you'll claim a warranty. After reviewing that the mattress is worth claiming a warranty, then it will be claimed.

No, Accessories do not have any warranty. The warranty is only applicable on all our Grassberry Mattresses and pillows.

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